Privacy Policy
How we collect, use, and protect your information
Last Updated: December 2025
Web Seasoning ("we", "us", or "our") operates WebHostNet.in. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, billing address, company name, GST number
- Payment Information: Payment method details (processed securely through PayU/PayPal)
- Support Communications: Messages, tickets, and chat conversations
- Content: Files, databases, emails, and websites you host with us
1.2 Information Collected Automatically
- Log Data: IP address, browser type, operating system, referring URLs, access times
- Usage Data: Pages visited, features used, clicks, and interactions
- Device Information: Device type, unique identifiers, and mobile network information
- Cookies: Session cookies, preference cookies, and analytics cookies
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Providing and managing Services | Contract performance |
| Processing payments | Contract performance |
| Customer support | Contract performance |
| Sending service notifications | Legitimate interest |
| Sending marketing communications | Consent |
| Fraud prevention and security | Legitimate interest |
| Legal compliance | Legal obligation |
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors (PayU, PayPal), data center providers, email service providers
- Legal Requirements: When required by court order, legal process, or government authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive data
- Firewalls and intrusion detection systems
- Regular security audits
- Access controls and authentication
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 3 years |
| Billing records | 8 years (as per Indian tax laws) |
| Support tickets | 3 years after resolution |
| Server logs | 90 days |
| Hosted content | 30 days after account termination |
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal obligations)
- Portability: Request transfer of your data
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, contact us at privacy@webhostnet.in.
7. Cookies
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality | Session |
| Preferences | Remember your settings | 1 year |
| Analytics | Usage statistics | 2 years |
You can manage cookies through your browser settings.
8. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
9. Contact Us
For privacy-related inquiries:
Email: privacy@webhostnet.in
Address: Web Seasoning, Jaipur, Rajasthan, India
10. Grievance Officer
In accordance with the Information Technology Act, 2000, the Grievance Officer for WebHostNet.in can be contacted at grievance@webhostnet.in. Complaints will be addressed within 30 days of receipt.